To get help for existing clients call or email us at the information below

Call our office at 512-472-6969 during office hours and we can post your check or credit card payment directly into your account with your carrier. We can look up the amount due and the due date.

You get clearer communication with your adjuster when you make the first contact with the carrier. The intake process will give you firsthand information on next steps. You can then use Eckert as necessary along the way in the claims process.

That said, you are most welcome to call our office to review your situation and for us to discuss next steps.

If your claim is auto related, you can find the claim reporting phone number on your insurance ID card.

Here is a list of direct reporting phone numbers with our most popular carriers:

Before filing a claim, compare the cost of the damage with your deductible. Also, consider whether the event is even covered. If you are uncertain about whether to file or not, ask us. We will be more than happy to help you sort it out and weigh the pros and cons.